Responsible Gaming Policy

Our Responsible Gaming Policy at PitLive 24/7 PH reflects our commitment to promoting a safe and enjoyable gaming environment while addressing the potential risks associated with gambling. Here are the key elements of our Responsible Gaming Policy:

Age Verification

  • Strict Age Checks: We verify the age of all users to ensure they are 21 years or older before granting access to our platform.

  • Document Verification: Users are required to provide valid identification documents to verify their age and identity during account registration.

Setting Limits

  • Deposit Limits: Users can set daily, weekly, or monthly deposit limits to manage their spending and prevent excessive gambling.

  • Loss Limits: Set limits on potential losses to control the amount of money that can be wagered and mitigate financial risks.

Self-Exclusion Options

  • Temporary Self-Exclusion: Users can opt for temporary self-exclusion periods if they need a break from gambling or feel the need to control their gaming habits.

  • Permanent Self-Exclusion: For individuals seeking long-term control, permanent self-exclusion options are available to restrict access to the platform indefinitely.

Responsible Gaming Resources

  • Information and Education: Provide users with information and resources about responsible gaming practices, including tips on managing gambling habits, recognizing warning signs of problem gambling, and seeking help if needed.

  • Links to Support Organizations: Direct users to reputable support organizations and helplines dedicated to assisting individuals with gambling-related issues.

Fair Play and Transparency

  • Transparent Policies: Maintain transparent policies regarding responsible gaming, including terms and conditions, responsible gaming guidelines, and privacy policies.

  • Fair Gaming Practices: Ensure fairness in all gaming activities, with regular audits and checks to uphold integrity and prevent fraud or misconduct.

Support and Assistance

  • Customer Support: Offer dedicated customer support services to assist users with inquiries, account management, and responsible gaming concerns.

  • Referral to Support Services: Provide information on professional support services and organizations that specialize in gambling addiction counseling and support.

Continuous Monitoring and Improvement

  • Data Analytics: Utilize data analytics and monitoring tools to identify patterns of problematic gambling behavior and intervene proactively.

  • Feedback and Evaluation: Gather feedback from users and stakeholders to continuously evaluate and improve our responsible gaming initiatives.

Our Responsible Gaming Policy is designed to promote a safe and responsible gaming environment for all users, ensuring that gaming remains an enjoyable and recreational activity while minimizing potential harm associated with gambling.